Online File Folder FAQ's

Setting up Online File Folder

Once you have purchased Online File Folder, you need to log in to your account and set it up. Once the set up is complete, it may take up to 30 minutes for your Online File Folder account to become active.

To Set Up Your Online File Folder

  1. Log in to your Account Manager.
  2. In the My Products section, click Online File Folder.
  3. Click Setup Account.
  4. In the User Name field, type your user name.
  5. In the Enter your Password and Confirm Password fields, type your password.
  6. Click Continue.
  7. (Optional) From the Email Accounts list, associate your Online File Folder with an existing email account.
  8. Click Continue.
Online Folder FAQ's
  • What is Online File Folder?
  • Setting up Online File Folder
  • What file formats can I upload to my Online File Folder?
  • Can I send files from my Online File Folder?
  • Can I share files from my Online File Folder?
  • Can I compress files?
  • Can I organize my files?
  • Can I edit my files in Online File Folder?
  • What are Web Folders and how do I use them with Online File Folder?
  • Changing the email account associated with your Online File Folder
  • Can I get additional space for my Online File Folder
  • Why can’t I proceed past the User Agreement after I select “I Accept”?
  • Why can’t I download a file I have in my shared folder?