Email Accounts FAQ's
Avoid Phishing Schemes
The following are some tips to help you steer clear of phishing schemes:
- If you get an email or pop-up message that asks for personal or financial information, do not reply or click the link in the message. Legitimate companies do not ask for this information in email.
- Never disclose personal or financial information in email. Email is not a secure method of transmitting sensitive information.
- Review credit card and bank account statements as soon as you receive them to determine if you have any unauthorized charges.
- Use anti-virus software and keep it up to date. Some phishing email messages contain software that can harm your computer or track your activities on the Internet without your knowledge.
- Be cautious when opening any attachment or downloading any files from email messages you receive, regardless of who appears to have sent them.
- Report suspicious activity to the Federal Trade Commission (FTC). If you believe you have been the victim of a scam, file your complaint at www.ftc.gov.
However, if you lost access to your
domain or customer account, you may be required to verify your identity by producing government-issued photo identification and/or business identification. This verification process is secure, and we will never share this information with third parties. If you have question about this, please email
change@secureserver.net.